Frequently Asked Questions
Everything you need to know about your Rude Cosmetics experience.
Are Rude Cosmetics products cruelty-free?
Yes, we are a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Absolutely! Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products vegan?
Many of our products are vegan-friendly. You can find a specific 'Vegan' tag in the product descriptions or filter our collections to see vegan-only options.